Terms of service

By accessing and using the Gas Defend Solution (GDS) website and placing orders, you agree to comply with these Terms of Service. These terms govern your use of our services, including payment, order processing, delivery, and content usage.
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
All transactions and disputes arising from your use of our services shall be governed by and construed in accordance with the laws of Singapore.
If you have any questions regarding these Terms of Service, please contact us at sales@gdss.asia.


1. Time

- Any time or date for completion of the Works provided by Gas Defend Solution (GDS) is for reference only and shall be regarded as an estimate.
- GDS shall not be held liable for any delay, loss, or damage arising from causes beyond its reasonable control, including but not limited to supplier delays, transportation issues, manpower shortages, natural disasters, or force majeure events.
- Unless otherwise agreed in writing, all deliveries and services shall be rendered during business hours only – Monday to Friday, 09:00 AM to 06:00 PM, excluding weekends and public holidays.

2. Cancellation Policy    

- No cancellations are allowed once payment has been confirmed.
- Any request to cancel an order after payment confirmation will be subject to a cancellation charge equal to 100% of the order value.                               

3.Order & Acceptance

- All orders are subject to availability and acceptance by Gas Defend Solution (GDS). We reserve the right to cancel or refuse any order at our discretion.                              

4.  Payment Terms

We accept payments via Stripe and bank transfer.

Credit Card Payments (MasterCard / Visa)
- Processed securely through Stripe, one of the largest and most trusted global online payment processors.
- For more information on Stripe’s security measures, please visit Stripe Security.

Bank Transfers
Please transfer payment to:

Bank Name: Oversea-Chinese Banking Corporation Limited
Account No.: 517-863478-201 (USD)
Beneficiary Name: Gas Defend Solution Pte Ltd
Bank Code: 7339
Swift/BIC Code: OCBCSGSG
Bank Address: 63 Chulia Street, Floor 10, OCBC Centre, Singapore 049514

After making payment, please email sales@gdss.asia with your order number and a copy of the bank transfer receipt.

Note:
If payment is not received within 3 days of order placement, we reserve the right to cancel the order without further notice.

 

5. Shipping and Delivery

-Orders will be processed within 1-3 business days after payment confirmation.
-Domestic (Singapore) deliveries typically take 3-5 business days. International shipping times depend on destination and customs procedures.
-Risk of loss or damage passes to the customer upon delivery or pickup.
-For full details on shipping methods, costs, and tracking, please refer to our Shipping Policy or contact us at sales@gdss.asia.

6. Limitation of Liability

To the fullest extent permitted by law, GDS shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our products or services.

7. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information in compliance with applicable data protection laws.

8. User Responsibilities

Customers agree to use our products and services in compliance with all applicable laws and regulations and shall not use them for any unlawful or unauthorized purposes. Customers are responsible for providing accurate information for order processing and delivery.